Watertown Human, Social & Leisure Services
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P&R Policies & Procedures


PANDEMIC The ongoing and ever changing health crisis is forcing us to make some modifications to our Activities Guide. We are sad to say that we will not be offering as much this spring as we usually do. We apologize for any inconvenience this may cause but unfortunately it’s the only option we have right now.

PLEASE NOTE: ALL LOCATIONS for classes listed in this brochure are subject to change on short
notice. We will contact you with any changes from what is listed in the brochure. Thank you for your patience!

ONLINE REGISTRATIONS We are now accepting online registrations! Simply go to
www.watertownctrec.com and create your household. You’ll then be able to register and pay for any and all recreation programs and special events from the convenience of your own home! We accept VISA, Master Card, American Express, Discover and Diner’s Club (credit and debit cards).

ACTIVITIES WALK-IN REGISTRATION is open from 8:30 AM – 4:30 PM at the Watertown Parks & Recreation Department. These registrations are based on a first come, first served basis.

REGISTRANTS ARE NOTIFIED When a course is cancelled. If a desired class is full you will be
put on a waiting list. Additional classes may be opened if facility and instructor are available. The
Parks & Recreation Department reserves the right to set a minimum and maximum for each program and to cancel any program due to low enrollment.

REGISTER EARLY Nothing cancels a good class quicker than everyone waiting until the last minute to register. If there are not enough registrations by a certain date, the course may be cancelled. Coming in on the day the course begins won’t resurrect it, so PLEASE REGISTER EARLY!!

PAYMENT POLICY Payment, along with proof of age, is due with registration for all programs. We
will accept cash, credit card (Master Card, Discover, American Express, Visa, Diner’s Club & debit
cards), money order or check made out to “Watertown Parks & Recreation”. No pre/post dated checks. A $20.00 fee will be charged for any returned checks. Instructors will not accept registration at the class site. Fees must be paid at the office prior to participation unless otherwise specified.

REFUND POLICY Refunds must be requested prior to the Friday before the program begins. No
refunds will be given once class begins. Medical refunds will be approved on a case-by-case basis
when the request is submitted in a timely manner. A $10.00 processing fee will be charged for all
refunds; unless the Watertown Parks & Recreation is forced to cancel a program.

PROGRAM CANCELLATIONS The Parks & Recreation Department reserves the right to cancel,
postpone or combine classes or change instructors. If insufficient enrollment causes a class to be
canceled, full tuition is refunded. The playgrounds, sports camps, and waterfront areas may close at any time in case of inclement weather. In the event of inclement weather, program cancellations will be made on the INFO-Line at (860) 945-5272 by 7:30 am. Fees will not be pro-rated in the event of rain. We make our best effort to provide the class and instructor advertised in the brochure. In the event an instructor can no longer teach a class we will provide another instructor, if one is available, to finish the session. A credit may be issued for the amount of remaining classes. Materials and supplies purchased by you are excluded from refunds and credits.

PROGRAM SCHEDULING The Park & Recreation Staff has made every effort to prepare this
brochure as accurately as possible, however due to publication deadlines program listings/information may require that adjustments be made to programs, fees, schedules, etc. We apologize in advance should you find an error or for any inconvenience that this may cause. Please call the INFO-Line or sign up on our website to receive cancellations or adjustments to the schedule.

PHOTOGRAPHS Participants may be photographed for the purpose of promotion or advertising in
the future brochures, in newspapers or in other Watertown Parks & Recreation Department media.

SECURITY PRECAUTIONS When the playgrounds are in session all persons attending must be
registered in the program. We are responsible for the children registered and the facilities being used. Persons not registered entering the facility or playground area will be asked to leave. Please understand the taxpayers own these facilities, and we are responsible. Also, we are protecting and caring for someone’s most precious commodity, their children. Please respect these rules and understand why we cannot have "outsiders" entering our playgrounds and facilities. Please check with your child’s camp director regarding the pick-up of your child by someone other than yourself. There are procedures in place at every camp and they will be enforced.

CONFIDENTIAL FINANCIAL SCHOLARSHIPS are available to qualified applicants (for
Watertown/Oakville residents only). Please contact the Social Services Department at (860) 945-5252 for more information. Care 4 Kids: The Watertown Parks & Recreation Department participates in the Care 4 Kids program. Parents are responsible to make all weekly payments until a certificate is issued from Care 4 Kids and a parent share fee has been determined.

GIFT CERTIFICATES AVAILABLE!! Looking for a last minute gift idea for a family member?
Friends? Gift certificates are available at The Watertown Parks & Recreation Department. It’s a perfect way to give someone the opportunity to become involved in one of our many program offerings. 

NEW TO THE AREA? The Watertown Parks & Recreation Department invites you to come in and
find out what we have to offer. We have programs, classes and facilities for all ages. Want to learn
more? Give us a call at 860-945-5246. We will be happy to make an appointment at your convenience to show you around and explain any program that is of interest to you. We want to meet you and talk with you and your family.



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